LTM09C012 LCD Screen Item Not Received:
At our end, we meticulously handle all orders in strict accordance with our commitments. However, it's imperative to note that once the package leaves our facility, its transit is entrusted to third-party courier services. If, due to unforeseen circumstances such as delays stemming from the courier's operational constraints, issues with international or local postal services, or thorough inspections by international customs authorities, your item experiences a delay, we regret to inform you that we cannot be held liable for such delays. Please rest assured that we are committed to assisting you to the best of our abilities within the confines of our control.
LTM09C012 LCD Screen Warranty / Returns:
At our establishment, we prioritize your satisfaction and offer a 30-day peace of mind guarantee, allowing for either a refund or exchange should any concerns arise.
In the unfortunate event of receiving a defective or damaged item during transit, we kindly request that you report it to us within 48 hours of receipt.
To initiate a return or exchange, simply ensure that the purchased item(s) are returned within 30 days of receipt, maintaining its original (re-sellable) condition and packaging. Please note that refunds will be issued minus the cost of Postage & Packaging.
Should you encounter any faulty or incorrect item(s), it is imperative to return them within 30 days of receipt. The cost of return postage rests upon the customer, and we advise obtaining proof of postage in the rare event of non-receipt.
Most of our items come with a three-month warranty, covering manufacturing defects exclusively. This warranty does not extend to damage or mishandling caused by the user.
In the event that an item supplied by us develops a fault due to a manufacturing defect, we encourage you to reach out to us via the eBay messaging system for RMA (return merchandise authorization) and further return instructions. Please ensure that the returned item is accompanied by the RMA number, a copy of the invoice, and a clear statement outlining the reason for return.
Please note that refunds or replacements will only be processed upon receipt of the returned item. All returns are diligently processed within 5 working days of receipt at our office.
